Payment and shipping
The following conditions apply:
Shipping conditions
Delivery takes place within Germany and to the following countries: Germany, Austria, Belgium, Netherlands, Lichtenstein, Luxembourg, France, Italy, Switzerland.
Shipping costs (including VAT)
Deliveries within Germany:
We calculate the shipping costs based on the order value (gross goods value):
Delivery Germany
- Goods value up to 349 € = 0.00 €
- Goods value over 349 € = 9.99 €
When sending bulky goods (freight forwarding), we charge as follows:
Pavilions, patio roofs, carports are shipped by freight forwarder - 100 €
Please note. Delivery price of the pavilion Zurich due to the size and weight is 2000 €
Bulky goods are marked as such in the item description.
Deliveries abroad:
We calculate the shipping costs abroad based on the order value (gross goods value):
Delivery Austria
- Goods value up to 349 € = 0.00 €
- Goods value over 349 € up to 2000 € = 9.99 €
- Goods value over 2000 € = 500 €
Delivery Belgium, Netherlands, Lichtenstein, Luxembourg, Italy, France
- Goods value up to 349 € = 19.99 €
- Goods value over 349 € up to 1000 € = 49.99 €
- Goods value over 1000 € = 299 €
Delivery Switzerland
- Goods value up to 349 € = 149 €
- Goods value over 349 € up to 1500 € = 199 €
- Goods value over 1500 € = 699 €
When sending bulky goods (freight forwarding) abroad, we charge as follows:
Pavilions, patio roofs, carports are shipped by freight forwarder:
- Austria = 100 €
Please note. Delivery price of the pavilion Zurich due to the size and weight is 2000 €
- Belgium, Netherlands, Luxembourg, Lichtenstein = 150 €
- Italy, France = 200 €
- Switzerland = 700 € (incl. customs)
Bulky goods are marked as such in the item description.
Delivery times
Unless otherwise stated in the item description, the goods will be delivered within 2-3 days in Germany and within 2-3 days for deliveries abroad after order confirmation (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.
Payment terms
For deliveries within Germany you have the following payment options:
- Prepayment by bank transfer
- Payment via PayPal
- Payment via PayPal Express
For deliveries abroad you have the following payment options:
- Prepayment by bank transfer
- Payment via PayPal
- Payment via PayPal Express
Our bank details:
Bank details:
Garden and Pools
Sparkasse Oberlausitz-Niederschlesien
IBAN:: DE36 8505 0100 0232 0411 13
BIC: WELADED1GRL
If you have any questions, you will find our contact details in the imprint.